Digital Ticketing

Once you have made your purchase, you will receive an email ahead of the event with instructions on how to download the iOS or Android Goodwood Tickets app. When you log in to the app (using the account with which you made the purchase) your tickets will be available to view and share within the Goodwood Tickets app, under the 'tickets' tab.

Please contact our Ticket Office team on 01243 755055.

Paper tickets will no longer be available for events that have moved to digital ticketing. Digital ticketing will eventually be the only option for our events, which aligns with our ambitions to reduce paper waste and help lower our carbon footprint.

The QR code on your digital ticket is live and must be scanned as a live ticket on your phone. 

You can download the tickets to your wallet in the Goodwood Ticketing app again. Please contact our Ticket Office team on 01243 755055 if you require assistance.

Make sure you have downloaded the Goodwood Ticketing app to your new device. Log into the app and your tickets will be available to view and share in the app’s wallet.

Children’s tickets are free and must be ordered in advance. Your children’s tickets will be available for download in the app and will need to be scanned at the event entrance. Wristbands for younger children at horseracing and Members’ Meeting will still be issued on the gates to allow for a contact number to be written on them in case of accidental separation.

Please contact the Ticket Office on 01243 755055.

Yes, they will be individual tickets.

Check your emails and the Goodwood Ticketing app. If your tickets are not present, please contact the Ticket Office on 01243 755055.

Accreditation will be via a separate system. Please contact media@goodwood.com if you have any questions.

We are committed to making our events inclusive and unforgettable for all guests. We work with Nimbus Disability to manage the application process for Essential Companion tickets, to ensure the best possible experience for our guests. Click below to see how you can apply. 

Essential Companion Tickets

Once you have made your purchase, your tickets will be available to share from the Goodwood Tickets app’s wallet. The app will allow you to share tickets via any communication app on your mobile phone e.g. email, text, WhatsApp, Messenger.

Your guests should receive a notification from whichever messaging application you have used. Following this, your guests who have not yet downloaded the Goodwood Tickets app will receive an email inviting them to download the app and create an account to access their tickets. Guests who have already downloaded the Goodwood Tickets app and created an account will receive an email, as well as a notification in the app.

If your guest(s) does not have a compatible device you will need to retain their ticket(s) within the wallet of your Goodwood Tickets app. If using this option, you will need to arrive at the event together or arrange to meet them at the entrance in order to present their digital ticket(s) for scanning.

Should you have tickets for different grandstands or event areas, you will need to show your guest’s ticket in order for them to gain entry to these areas.

They will need to return the ticket to you from their Goodwood Ticketing app.

No. Screenshots will not be accepted. A live ticket must be scanned from the wallet of the Goodwood Ticketing app in order to gain entry.

If your guest has accepted and downloaded the ticket you shared, please ask your guest to share the ticket in their app back with you. 

If your guest hasn't downloaded the ticket that you shared, the ticket remains in your account and you can share it again. 

If your guest(s) does not have a compatible device you will need to retain their ticket(s) within the wallet of your Goodwood Tickets app. If using this option, you will need to arrive at the event together or arrange to meet them at the entrance in order to present their digital ticket(s) for scanning.

Should you have tickets for different grandstands or event areas, you will need to show your guest’s ticket in order for them to gain entry to these areas.

No. Screenshots will not be accepted. A live ticket must be scanned from the wallet of the Goodwood Ticketing app in order to gain entry.

If your guest has accepted and downloaded the ticket you shared, please ask your guest to share the ticket in their app back with you. 

If your guest hasn't downloaded the ticket that you shared, the ticket remains in your account and you can share it again. 

Please ensure that you have downloaded your ticket(s) to the wallet in the Goodwood Tickets app before you arrive at the gates. Your live digital ticket will be scanned at the gate.

Yes. You will need to scan out of the event on your exit and you will be able to re-enter the event by scanning in again.

Please check the minimum operating system for your device to ensure it supports the  Goodwood Tickets app. If uninstalling and reinstalling the app does not remedy the issue, please contact the Ticket Office on 01243 755055.

If you are at the event gate, please visit the Ticket Office collection huts for assistance.

Visit a Ticket Office hut at any event entrance gate for further assistance.

Your mobile device does not require WiFi connectivity or signal at the entrance as long as your digital pass is already downloaded to your Goodwood Tickets app wallet prior to attending. Please ensure you have downloaded your digital pass to your wallet before arriving at Goodwood to avoid delays on entry.

Please check the functionality of your particular smart watch before arriving at the event.

No. You cannot pass tickets on after you have left the event.

Digital ticketing will enhance the customer experience by making entry to events faster and more efficient; sharing ticketing purchases with a group will also be easier. Other benefits include minimising the risk of losing physical tickets and increasing protection against fraud and touting. The move to digital tickets will also reduce paper waste.

All horseracing fixtures, motorsport events, Goodwoof and Breakfast Clubs use digital tickets now.

Your data privacy remains unchanged and Goodwood will continue to operate our Privacy Policy.

A 5% booking fee will be applied to all orders. The booking fee is a percentage per transaction rather than per ticket and will be capped at a maximum of £5 per transaction. This won’t be applicable to Breakfast Club.

As a GHRC member you will have received a swing and RFID card in your annual membership pack in the post. You will still need your metal swing and card to access the events and members’ enclosures.

Any additional tickets you purchase will be in the digital format.

Yes, if you plan to enter the Richmond Enclosure you will still require a swing badge.

You will receive a digital ticket to access the event and you will be provided with a swing badge on arrival.

No, you will need to collect your grandstand seat swing badge(s) from the reception desk outside the Annual Members Bar.

Yes, if you have bought a hospitality package you will still require a swing badge to enter your enclosure. You will receive a digital ticket to access the event and you will be provided with a hospitality swing badge on arrival to your hospitality enclosure.

Yes. Whilst entry into the event is via a digital ticket, we appreciate that special touches, such as metal swing badges, are an essential part of your Members' Meeting experience. By showing your admission QR code on the Goodwood Tickets app, you can collect your complimentary souvenir metal badge for the 83rd Members' Meeting from the House Huts located at Gate 2 at the event.

Yes. Upon arrival at any grandstand, please show your QR code in the Goodwood Tickets app and a member of the team will provide you with your grandstand swing badge. This will allow you to hop on and hop off the grandstands as and when desired throughout the day. .

Parking

Your individual vehicle label[s] can be found attached in the order confirmation email that you received when you placed your order. This must be printed in colour in advance of the event and clearly displayed in your vehicle upon arrival.

Camping 

Your vehicle label and campsite wristbands to access the campsite will be posted to you. Please have your vehicle label clearly displayed in your vehicle upon arrival at your campsite.

To collect your programme, please show your QR code on the Goodwood Tickets app at any of the Programme Sheds at the main gates to redeem.

For those who have booked a large volume of tickets (10+ tickets) and need to share these with other guests, you may find our desktop experience easier at sharing.goodwood.com, instead of sharing your tickets in the Goodwood Tickets app. This website allows you to easily select and share each ticket.

HOW TO SHARE MY TICKETS

For those that are a lead booker, please follow steps 1 and 3 in the above link to access and/or transfer your tickets. For those that only need to redeem tickets, please follow steps 2 and 3 in our handy guide above. 

It is important to please note that guests can only redeem their tickets via sharing.goodwood.com. This must be completed via this webpage and not via the Goodwood Tickets app. Once tickets are redeemed via sharing.goodwood.com, they will appear in the Goodwood Tickets app.